Refund policy

Requesting a refund

The first-purchase refund window is awaiting the operator’s confirmation. No refund window is being offered by this preview and live checkout remains unavailable until the policy is finalized.

For purchases processed through Paddle, you can also request assistance at Paddle buyer support. Do not send card numbers or passwords to support. Paddle processes approved refunds to the payment method used for purchase where supported; processing time depends on the payment provider.

Renewals and statutory rights

The first-purchase offer does not automatically apply to renewal payments. Renewal refund requests are reviewed under the applicable Paddle terms and mandatory consumer rights, including the Paddle Refund Policy. Nothing on this page limits statutory cancellation, withdrawal or refund rights or Paddle’s obligations.

Canceling future payments

Cancel through Account → Manage subscription or the link in your Paddle receipt. You can continue using the app until the end of your paid period unless a refund or another valid reason ends access earlier. A cancellation and a refund are separate requests.